An initiative of Yale-Great Lakes Center for Management Research, Great Lakes Institute of Management, Chennai
September 2013
(Volume 7, Issue 2)
Analysis of bankruptcy prediction models And their effectiveness: an indian perspective
Narendar V. Rao, Gokhul Atmanathan, Manu Shankar, & Srivatsan Ramesh
3
Openness to experience and work outcomes: Exploring the moderating effects of conscientiousness and job complexity
Gouri Mohan & Zubin R.Mulla
18
Combined moderating effect of recovery zone-of- tolerance (RZOT) and multifactor CRM index on customer satisfaction , repurchase intention and advocacy link following service recovery
Arup Kumar Baksi,Bivraj Bhusan Parida
37
Value Added and Profitability : Role of Human Resource
Abhash Kumar & Basu
65
BOOK REVIEW
Clayton M. Christensen et al. (2012). How Will You Measure Your Life?(London:HarperCollins Publishers), pp. 221, p/b, £9.99, ISBN 978-0-00-749054-7.)
Shiva Kumar Srinivasan
79
BOOK REVIEW
Rajiv Malhotra. (2012). Being different: An Indian challenge to western universalism. (New Delhi: HarperCollins Publishers India), pp. 474, h/b, Rs. 599, ISBN 978-93-5029-190-0)
Pon Mythili
84