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Artificial intelligence (AI) and Robotics have already started to challenge the conventional methods of businesses. For instance, AI bots are increasingly being used to handle routine customer queries and some intelligent machines are even able to monitor faults and security breaches. As a result, many B-schools in India have started to include this in their curriculum. While a management graduate may not use these technologies the way an engineer would, they need to know their impact on the business world.

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